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Speech-Language & Audiology Canada (SAC) is committed to fostering a respectful environment and workplace where staff, members and associates, and visitors are treated with respect and dignity. SAC will not tolerate any person’s inappropriate behaviour toward another or discrimination, harassment or violence in any form.

The above principles align with SAC’s Code of Ethics. When engaging with SAC all interactions must remain civil and grounded in mutual respect.

Abusive, threatening, or aggressive words or actions in whatever form (e.g., phone, email, in-person, etc.) will not be tolerated and will result in denial of service / or exchange of communication (i.e. no response to inappropriate emails).

If a request has already been answered by SAC staff and is repeatedly brought forward, SAC will consider the matter closed. If you are not satisfied with how your request was handled, you may request to escalate to a manager.

Examples of Inappropriate Behavior or Mistreatment

• Violence in any form
• Intimidation
• Refusing to leave the property
• Abusive language in whatever form
• Discrimination
• Racism
• Threats or threatening behaviour
• Bullying
• Sexual Harassment